FAQ

How do I download the Wayfinder app?

 

You can download the Wayfinder Trails & Recreation app from either the Apple App Store or the Google Play Store. Visit our home page for direct links.

 

 

How do I use the app offline?

 

You must press the DOWNLOAD icon for each trail you plan to use offline or out of service range. If you would like to see a list of trails you have saved CREATE A PROFILE by clicking on the person icon on the top-right of the menu bar within the app. 

 

 

Why isn’t the app loading for me/stuck on the main loading screen?

 

Make sure you have the latest version of the WAYfinder Trails & Recreation mobile application downloaded. Our app isn't compatible with some of the older smartphone models. We have been correcting. Make sure you have the latest version of the WAYfinder Trails & Recreation mobile application downloaded.

 

 

Why is the app stuck on fetching?

 

We have been working to correct this bug that occurs for some users. If you have incountered this issue please try deleting then reinstalling our application and make sure you have the latest version of the WAYfinder Trails & Recreation mobile application downloaded.

 

 

How much does the app cost?

 

You can download our app for FREE! Our users currently have full access to our trails and recreation database through our mobile application. If you are an educator, business, or organization that can utilize our additional services please contact us directly to discuss how we can get you started.  

 

 

Why are there only trails in the Thunder Bay area?

 

As a small local business of Thunder Bay, Ontario we are working effortlessly towards expanding to other regions of Northwestern Ontario. We aim to be available in the city and townships that have a lack of outdoor recreational resource materials. Recently (2020) we started to develop components of the smartphone application that enable us to crowdsource information. If you are interested in volunteering as a data collector for your area please contact us directly.

 

 

What components of the app are you going to develop next?

 

We are currently working on our Environmental Education Pilot Project that has been funded by the Ontario Trillium Foundation Seed Grant. We plan to launch the pilot project to the public in the summer/fall of 2020.  

 

 

How do I advertise my business/event in the Wayfinder app?

 

Check out our Services section! You can find all the information you need there, but if you still have questions then don’t be afraid to give us a call or throw over an email with the contact information provided below.